A Service1st company is one that puts “SERVICE” ahead of anything else they may provide to a customer. The InSite Group has nothing else to sell other than its level of service. Customers measure our value in terms of the services we provide, not any particular product.

The InSite Group created the Service1st initiative as a platform to communicate the importance we place on being responsive to our customers needs.

At The InSite Group, Service1st is a:

  • Mindset

  • Culture

  • Process

  • Attitude

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Service1st Benefits To Our Customers:

Passionate, Responsive, Creative & Well Trained People Seasoned, Knowledgeable, Veteran Project Managers Cost Effective & Cost Sensitive Approaches
Problem Resolution with Proactive & Effective Communication Cutting Edge Technology Proven Processes and Procedures


At The InSite Group we do bi-annual customer satisfaction surveys. It’s your chance to tell us what we do right, and what we could do better. We want to hear from you. We put YOU first. If there is anything we can do to serve you better, you don’t have to wait to tell us in a survey, please contact us immediately.